At LB Medical l (accessible from https://lbmedical.co.uk/), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by LB Medical and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
THE DATA WE COLLECT & WHAT WE DO WITH IT.
The information that is collected through our website and in-person clinic consultations include:
- Your name.
- Your contact information, including your email address.
- Demographic information, such as postcode, preferences and interests.
- Other information of relevance to customer surveys and/or offers.
- Your medical history (Clinic only – This is not collected through our website)
To understand your needs better and to continue to improve our service for you, it is important for us to gather your data. and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. This will not automatically be assumed, and we will only send this with your express written permission.
GENERAL DATA PROTECTION REGULATION (GDPR)
We are a Data Controller of your information. Therefore, LB Medical’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:
- LB Medical’s needs to perform a contract with you.
- You have given LB Medical permission to do so.
- Processing your personal information is in LB Medical legitimate interests.
- LB Medical needs to comply with the law.
LB Medical will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
LOG FILES
LB Medical follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information all for the purpose of improving our service online and offline.
COOKIES
Like any other website, LB Medical uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
THIRD-PARTY PRIVACY POLICIES
LB Medical’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
ONLINE PRIVACY POLICY ONLY
Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in LB Medical. This policy is not applicable to any information collected offline or via channels other than this website.
CONSENT
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
